Refund policy
Refund Policy
At Nea Bloom, your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help. We want you to feel the difference Daily Bloom makes. If you don't, you're covered — for a full 60 days.
60-Day Money-Back Guarantee
How it works. If you're not satisfied with Daily Bloom for any reason, contact us within 60 days of your delivery date at hello@neabloom.com with your order number. We'll refund your purchase in full — no need to return the bottles, opened or unopened.
This guarantee covers one order per customer.
Refunds. Once approved, a credit is applied to your original payment method within 5–10 business days.
To initiate a return, please contact us at hello@neabloom.com with your order number and reason for return. We will respond within 2 business days with instructions.
Non-Refundable Items
- Items returned after 60 days of delivery
Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us immediately at hello@neabloom.com with a photo of the item and your order number. We will send a replacement at no additional cost.
Late or Missing Refunds If you haven't received a refund after 10 business days, please check with your bank or credit card company first as processing times vary. If you still have not received your refund, contact us at hello@neabloom.com.
Trade Name: Nea Bloom Contact: hello@neabloom.com